Effective July 2025
By accessing and using this website (www.lgppromo.com), you agree to use it solely for legitimate business or organizational purposes such as ordering promotional products for events, staff appreciation, student programs, and brand marketing. Misuse of this website or any of its content is strictly prohibited.
All product mockups, artwork, templates, descriptions, and digital assets on this website are the intellectual property of LGP. They may not be:
Copied, reproduced, or distributed without written consent
Used to create derivative work or submitted to competing vendors
Screen-scraped or harvested by bots or automated tools
Our designs and mockups are made available for preview and ordering purposes only.
It is the client’s responsibility to provide print-ready vector artwork (.AI, .EPS, or .SVG files) unless otherwise arranged. Logos pulled from online sources (e.g., websites or social media) are used solely for mockup purposes and must be replaced with proper print files before production. By submitting artwork to LGP, you confirm you have the legal right to use it.
All custom orders require:
Approval of final artwork and mockups
Confirmation of quantities, colors, and styles
A 50% deposit or payment in full before production begins
Turnaround times are quoted based on approved artwork and payment receipt. Delays in either will result in adjusted delivery timelines.
We use trusted carriers (UPS, FedEx, USPS) for all shipments. Shipping costs will be calculated based on destination and method. Clients are responsible for providing accurate shipping information. LGP is not liable for delays caused by carriers or incorrect shipping addresses.
Because products are custom-made, all sales are final. We will only replace or refund items if:
There is a manufacturing defect
There is a confirmed error on our part (wrong size, color, or imprint)
Any claims must be submitted within 5 business days of receipt. We may request photos or return of defective goods before issuing replacements.
LGP respects your brand integrity. We do not publicly display or share your custom projects (e.g., in social media or promotional material) without your consent. Any proprietary information or internal brand assets shared with us will be treated as confidential.
LGP reserves the right to decline any order that involves offensive, trademark-infringing, or ethically questionable content. This includes (but is not limited to) hate speech, discriminatory language, and unauthorized logos.
We may update these terms periodically. The most recent version will always be posted on our site, and your continued use of the site and services constitutes agreement to those changes.
For questions about your order, artwork files, or special requests (e.g., kitting, drop shipping, or bulk distribution), please contact us at orders@lgppromo.com or call us at 404.965.5729.